Parts Counter Representative

Spokane, WA
Full Time
Mid Level

Pacific Golf & Turf is Northwest’s premium supplier of John Deere and EZGO Golf Car products to Golf Course and Sports Turf facilities.  We are seeking a Parts Counter Representative at our Spokane Valley, Washington branch who has a commitment to customer service and an aptitude for sales.  We have an awesome opportunity for the right individual!  A successful candidate will be an outgoing and enthusiastic individual who enjoys working with customers and developing new customer relationships.  We are looking for someone that is a TEAM player who is honest, dependable, organized, motivated, hardworking and a self-starter for this position.  Come join our Team! 

General Duties/Responsibilities 

  • Provide excellent customer service for all associated product lines to customers calling or walking into the store. 

  • Fill parts requests for service technicians and sales staff 

  • Shipping and receiving duties. 

  • Warehouse responsibilities 

  • Use computerized inventory systems, parts libraries, and cad drawings to look up and process parts orders. 

  • Order parts from suppliers and communicate lead times. 

  • Participate in rolling inventory checks. 

  • Speak clearly and persuasively in a positive manner when interacting with customers. 

  • Must be willing to work 40 hours per week and longer hours as required to meet customer and seasonal demands. 

  • Assist in keeping parts department clean, including desk, warehouse, shipping receiving, etc. 

  • May perform additional duties as assigned by leadership. 

Qualification Requirements 

  • 2 years of parts experience preferred. 

  • John Deere equipment parts experience preferred. 

  • Shipping / Receiving & warehouse experience a plus. 

  • Excellent customer service skills required. 

  • Good organizational skills and ability to multi-task 

  • HS diploma, college degree a plus 

  • Successful candidates will have a positive attitude and enjoy being part of a team. 

  • Good computer skills are required. 

  • General office skills with a working knowledge of Microsoft Word & Excel, typing 45 wpm, and general knowledge of a 10-key calculator CRT/Data Entry.   

  • Ability to lift weights of up to 50 pounds regularly and up to 75 pounds on occasion. 

  • Ability to solve practical problems and ability to read/interpret instructions furnished in written, oral, diagram or schedule form.  

Wage: $22+ per hour DOE 

Job Type:  Full Time – Day Shift  

Benefits packages are available, including medical, dental, vision, life, and disability coverages. Vacation, sick & holiday pay, in addition to a 401(k) Plan with a company match 

Energetic and driven employees are encouraged to apply.  Come join our growing Team!  We look forward to hearing from you!

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